Frequently
Asked Questions
Our
passengers often ask the following questions. If you have a question
that is not answered below, please contact us by email
or call for an immediate answer:
How will we locate our driver after the flight arrives?
Your driver will meet you at the exit from the customs hall inside
the airport terminal. Drivers will hold a sign with your name written
upon it. The airport terminal can be very crowded, therefore if
you cannot locate your driver, please contact us immediately on
079 6190 3275, so we can call the driver and arrange an easy meeting
point for you in the terminal.
What will happen if our flight gets delayed?
We operate 24 hours and monitor all incoming flights. So it does not matter how delayed
your flight is, or how early it is, there will be a driver waiting
for you at no extra cost.
How long will the driver wait for us to clear customs?
The driver will normally wait 80 minutes for you before he makes
any enquiries. He will check with the information desk and page
your name and wait another 10 minutes for you before he leaves the
terminal. We strongly recommend that you call us, if you think it
will take more than one hour to leave customs, so we can tell the
driver to wait for you.
What methods of payment are acceptable?
We accept cash in pounds sterling, US dollars, pounds sterling travellers
cheques and all major credit cards which are subject to nominal
c/charge.
How long does the journey take from the airport to London City?
It takes
35-60 minutes from Heathrow and 55-75 minutes from Gatwick to London
City, depending on the time of the day and traffic conditions.
Can your office contact the driver while he is in the airport terminal
or driving?
Yes we can
contact with all drivers as every driver carries a cell phone.
Do we do other transfers apart from airport trips?
Yes. We offer
shopping trips, sightseeing tours and hourly/daily hire at a very
competitive rate.
Airport
Express are well trained, experienced, courteous, and
knowledgeable who also can provide you sightseeing
tours of London, Stonehenge, Bath, Cotswold and
Oxford.
Our Fleet and Drivers
All
our cars are fully insured and licenced by public
carraige office. Our fleet consists of sedan car
service, executive car services, mercedes chauffeur car
west london, E-Class mercedes, S-Class mercedes,
standard mini vans, large mini vans, mini buses, 6
seater van, 7-14 seater minibus.
Most of the cars fitted with setalite nevigation systems
that helps our drivers to choose the best and quickest
routes for your destinations.
All
our drivers are well trained experienced, courteous and
knowledgeable. All our drivers are registered with the
public carraige office. Our london chauffeur service is
driven by experienced collar and tie london chauffeurs
who also are knowledgeable in london sightseeing tours,
stonehenge, bath, cotswold, oxford and cambridge for
private individuals and small groups.
For a Quick Quotation, Please Email Us and we will reply to you within 24 hours
Book Online
For all
other requirements Quick
Quotation
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